Virgin Money Giving Closure

In August 2021, Virgin Money Giving (VMG) announced the closure of their fundraising platform, after 12 years of operating. We understand that this closure will affect some our supporters who have chosen to fundraise for us using this platform, so we want to provide some reassurance and guidance for those affected.

What does this mean for you?

The VMG website will remain open until midnight on 30th November 2021. After this date, the platform will stop accepting one-off or regular donations to our main charity account, or donations to any fundraising pages that have been set up in aid of the charity.

Advice for Fundraisers

If you currently have a fundraising page open on VMG, all funds donated to your page will still be paid to us until the closure date. After this date, you will no longer have access to your fundraising page and no further donations can be made against this. If you would like to save any messages of support that have been left on your page by friends and family, you can save your webpage as a PDF prior to the closure. Please read VMG’s FAQ’s section for guidance on how to do this.

If you have a fundraising page for an event which will take place beyond this date, this means that your fundraising page will close on 30th November and you will need to set up a new fundraising page on an alternative platform. Don’t worry though, as you can set up your fundraising page in aid of the charity and various regional teams, via Just Giving via the following links:

DocBike UK

DocBike Dorset

DocBike Staffordshire

DocBike Northamptonshire

It only takes a few minutes to this set up and you can add a personal story, upload lots of photos and provide regular updates on how you are doing. What’s more, once it’s created, you can easily share the page with your family, friends and colleagues via email or to your social media channels. Sharing your page online means that people can sponsor you from anywhere, at any time, safely and securely, whilst also leaving you a message of support.

Advice for Donors

If you currently use VMG to make one-off or regular donations to the charity, all funds will still be paid to us until the closure date. After this date, you will no longer be able to make donations to the charity using the platform and you will need to make alternative arrangements. If you still wish to support us in this way, you can donate via our website using the links below.

Make a one-off or regular donation in support of DocBike.

Want to make a one-off or regular donation in support of one our regional teams? Please visit our meet the teams page to donate direct.

Any questions?

If you have any questions regarding your account or fundraising page on VMG prior to the platform’s closure on 30th November, please visit VMG’s FAQ section, or contact them direct by emailing: theteam@virginmoneygiving.com

If you have any queries regarding your fundraising in aid of the charity, or how to set up a fundraising page on JustGiving, please email: info@docbike.org

Finally…

We would like to say thank you for supporting us in whichever way you can. We rely on your fundraising and donations to continue providing our life-saving service. It is with thanks to your support, that we can be there for fallen bikers when they need us the most. Thank you for your generosity and continued support.

Related Posts: